What to Do if Smart Hub Keeps Updating

Smart Hub Keeps Updating

Now that most households have several smart devices in their homes, we rely heavily on them to work. Smart TV’s seem to be everywhere now and are now able to connect users to hundreds of channels and streaming platforms so they can easily watch all of their favorite shows.

Smart TVs use a software called Smart Hub which connects all of the devices in the home to this one platform so you can access all of your favorite streaming apps in one place. But unfortunately, like every piece of technology, Smart Hub has its problems.

So what do you do if Smart Hub keeps updating? If your Smart Hub keeps updating, here is a list of things that you can do to fix it:

  • Reboot Your TV
  • Check Your Internet Connection
  • Call Customer Service

Smart TV’s are expensive, so you should be able to use the technology you paid for. Here are a few fixes for you to try before tossing the tv out.

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What is Smart Hub?

A Smart Hub, also sometimes called “Smart Home Hub,” is a software used with Smart TVs. According to the Internet of Things Agenda, a Smart Hub is the master control for all of your streaming apps and services on your Smart TV.

Smart Hub is where you access apps like Netflix, Hulu, Amazon, and Spotify in one place. Like anything else on a Smart TV, Smart Hub runs off of the internet, so a good internet connection is needed for it to run the best.

What to Do if Smart Hub Keeps Updating

Because companies are updating their hardware and software all of the time, certain apps tend to update pretty frequently. Some software, including Smart Hub, updates automatically whenever you turn on the device, which can take a while and be inconvenient.

If you are getting annoyed by the constant updates from Smart Hub, here are a few ways that you can turn them off.

Why is Smart Hub Updating So Frequently?

If you haven’t noticed already, Smart Hub is constantly being updated for the latest and better software. Some users even reported that Smart Hub is updating multiple times in one day. While it’s great that you’re getting the newest and best software, sometimes these updates take what feels like forever.

How to Stop the Constant Updates

If these updates are getting to be just too much, here are a couple of ways that you can try to stop the constant Smart Hub updates:

1. Reboot Your TV

If all else fails, you can try the old reliable “turn it off and turn it back on” method. Some users have reported that after rebooting their TV, they noticed that it wasn’t updating so frequently. This can also help with any problems that occur as a result of the update, as well.

Most Smart TVs will reboot using the same method, no matter the brand. To reset your TV, try holding the power button on your remote for at least five seconds until the TV powers off. Wait about one minute and then turn it back on. If this doesn’t work, you may have to check your owner’s manual to figure out how to reboot your specific TV.

Unfortunately, with the reboot, you may lose some of your apps and passwords. Before rebooting, make sure that you have all your passwords to your apps written down so you don’t end up locked out of your account.

2. Check Your Internet Connection

One of the reasons why Smart Hub may be frequently updating is due to a poor internet connection.

Having a poor internet connection could also slow down the updating process. An update that should take five minutes with a good connection may take up to 15 or 20 minutes with a poor connection.

You should also check your internet plan to make sure that it can handle enough devices for your Smart TV to run well enough. Because Smart TVs run entirely off of the internet, it’s essential that you have high-speed internet. Most internet plans will only have enough Mbps (megabits per second) to run a couple of devices. Plans with at least 100 Mbps should be able to run your TV along with the numerous other devices in your home with no problem.

3. Call Customer Service

If the problem keeps persisting, it could be an issue with your specific TV. If this is the case, then you should reach out to customer service. Because everything is online with a Smart TV, customer service should be able to troubleshoot the problem for you.

If it is an issue with your particular TV, they may be able to fix it for you right over the phone or can walk you through how to fix it yourself. However, if it isn’t a problem customer service can’t fix, then you may want to look into another TV.

Other Problems with Smart Hub Updates

Users haven’t just complained that Smart Hub is continuously updating, but that these updates are making the TV not useable. Since Smart TV’s have become popular, many people have complained about these updates.

Apps Being Deleted

Many users have also reported that after some updates, they have noticed some or even all of their apps have been completely uninstalled. To get back the apps that were deleted, you will have to reinstall them directly from the store on the Smart Hub app.

Smart Hub Just Isn’t Working

Other users have even reported that the apps in Smart Hub won’t work or that the Smart Hub button just doesn’t work altogether. Many people have claimed that their downloaded apps won’t load for them or that they can’t access Smart Hub. If your Smart Hub just isn’t working, you will have to either reboot your TV or contact customer service.

Stuck with the New Smart Hub

Unfortunately, there is no way to go back to the older versions of Smart Hub once it has been updated. So, unfortunately, you are stuck with the new version of Smart Hub until the next one comes out. Your TV also won’t warn you when an update is needed, either. So you will need to be on the lookout for when it begins updating.

How to Keep Smart Hub Working Optimally

Aside from all of the updating issues, there are still a couple of things that you can do to keep Smart Hub and your Smart TV working optimally to minimize the problems:

1. Strong Internet Connection

We said this earlier, however, a reliable internet connection is essential in keeping Smart Hub working at it’s very best. You will not only be able to stream all of your shows, movies, and music faster, but you will avoid those pesky updates.

2. Keep Your Apps Updated

Even though you may be tired of all of the updates already, it’s a good idea to update your individual apps on Smart Hub. Updating your streaming apps will not only give you the best working version of them but also access to newer TV shows, movies, and even music.

Keeping your individual apps updated will also make Smart Hub work faster. Typically, a newer version of Smart Hub won’t be as compatible with an older version of an app than a new release. Having a new Smart Hub software but an old app could cause the app to slow down or even crash.


Smart TV’s are great when you can access all of your favorite channels and apps. However, sometimes the TVs aren’t as “smart” as we would like them to be.  If you have problems with the Smart Hub hardware, try our steps.  If all else fails, contact customer service so you can get back to binge-watching your favorite shows.